With a 129+ year old reputation to uphold, we work hard to ensure that you receive exceptional quality with every order. We’re confident that our products are worth every penny, and we want you to be as confident in your purchase as we are.

We want to do everything we can to help you find the perfect cushions the first time you order. We've packed our Customer Service directory with resources, information and assistance to offer you the best advice and answer all of your questions. So when you click Add To Cart, you'll be giddy with anticipation, without a doubt.

Each of our products goes through several quality inspections to be sure your item is made to our old fashioned standards of quality, that your order is fulfilled correctly, that the product is clean, securely packaged, and correctly addressed. Despite our best efforts, if there is a problem with your order, we can’t afford to allow our reputation to be tarnished. If we've made a mistake, please contact our customer service department so we can make it right with a free repair, replacement, or refund; and give us the opportunity to learn from our mistake. 

Orders & Shipping Assistant

Hi, I'm Fredrea, Barnett's Customer Service Representative. I process swatch requests and help customers with questions about ordering and shipping.

We've sorted our shipping and order information to help you find it faster. Where are you in the order process?

I haven't ordered yet.I haven't received my order.I received my order.

How Can I Help You?

Hi, I'm Linda, Barnett's Customer Service Supervisor.

If you didn't find the solution to your problem on this page, I'd be happy to help you! 

Our phone support hours are, Monday-Friday 9:00a-4:30p US EST.

Contact Me