Customer Service

With a 130 year old reputation to uphold, we work hard to ensure that you receive exceptional quality with every order.

Information about our products and policiesAssistance and resources after you order

We're confident our products are worth every penny...

...And we want you to be as confident in your purchase as we are. 
We've packed our Customer Service directory with resources, information and assistance
to help you find the perfect cushions the first time you order. 


  • Request Fabric Swatches
  • Size Guide
  • Try Before You Buy

about products

  • Learn About Tolerances
  • Latex Foam & Allergies
  • Care Instructions

about ordering

  • Order Processing
  • Special Orders
  • Shipping Insurance

about shipping

  • Shipping Times & Methods
  • Our Packaging
  • Signature Required?

Shop Our Store

  • All Product Styles
  • Smart Search
  • Collections

Shop Our dealers

  • Dealer Catalogs
  • Store Locator - Buy Local
  • Outside the Contiguous US

our programs

  • Our Rewards Program
  • Our Rebate Program
  • Our Gift Program

hard to find

  • Fabric by the Yard
  • Gift Cards
  • Sales & Coupons

Problem with your order?

Each of our products goes through several quality inspections to be sure your item is made to our old fashioned standards of quality, that your order is fulfilled correctly, that the product is clean, securely packaged, and correctly addressed. Despite our best efforts, if there is a problem with your order, we can’t afford to allow our reputation to be tarnished. If we've made a mistake, please contact our customer service department so we can make it right with a free repair, replacement, or refund.

My Orders

  • Add to Order
  • Where Is My Order?
  • Cancel or Change Order

RECEIVe Shipments

  • Signature Required?
  • Unboxing Instructions
  • Loss & Damage Claims

Returns, Refunds

  • Request Return or Refund
  • Exchanges
  • Order Fulfillment Errors

share about

  • Write a Review
  • Refer a Friend
  • Share a Customer Photo

Our Blog

  • Deals
  • Inspiration & DIY
  • Giveaways

Stay in Touch

  • Subscribe to Newsletter
  • Join Our Focus Group
  • Follow Us on Social Media

Selling our brand

  • Become a Dealer
  • Become an Affiliate
  • Become a Sales Rep

Rewards Program

  • Claim Purchase Points
  • Redeem Rewards Points
  • Earn More Points
St. Patrick's Day Sale - Free Shipping Deals

St. Patrick's Day Sale - Free Shipping Deals

Get free shipping deals during the St Patricks Sale at  Plus, join the scavenger hunt to find the pot of gold and receive a reward!

St Patrick's Day Giveaway 2020

St Patrick's Day Giveaway 2020

Enter to win a set of 4 dining chair cushions & other Made in USA home decor prizes in the Barnett Home Decor St Patricks Day Giveaway 2020!

Free Shipping when you purchase $100 or more

Free Shipping when you purchase $100 or more

Get Free Shipping on your order when you purchase $100 or more at

Presidents Day Sale 2020

Presidents Day Sale 2020

Save on dining chair cushions, rocking chair cushions, & barstool cushions at the Barnett Home Decor President's Day Sale! Plus Buy One Get One Free Travel Buddies!

We've been making latex foam filled cushions since the end of WWII, but we've got a few new tricks up our sleeve. 

Check out our complete product line or learn about each of our best selling product styles!

Our size guide also includes illustrations and videos to show you how to measure your furniture!

Our Products