With a 129+ year old reputation to uphold, we work hard to ensure that you receive exceptional quality with every order. We’re confident that our products are worth every penny, and we want you to be as confident in your purchase as we are.

Where to find it

  • List of Products Made By Us
  • Store Locator
  • Our Dealers
  • Outside the Contiguous US
  • Custom-Made Items
  • BHD Smart Search
  • Fabric by the Yard

Before You Order

  • Read "Before You Order" Article
  • Request Fabric Swatches
  • Size Guide
  • Learn About Tolerances
  • Latex Foam & Allergies
  • Try It Before You Buy It
  • Special Orders
  • Our Packaging
  • If You Will Be Away
  • Preview Our Return Policy

Orders & Shipping

  • Order Processing Times
  • Adding to Your Order
  • Cancelling Your Order
  • Where is my order?
  • Our Packaging
  • Shipping Methods
  • Shipping Costs
  • Address Validation
  • Signature Required

After You Order

  • Where is my order?
  • My order got rained on
  • Shipping Loss & Damage
  • Unboxing Instructions
  • Returns & Refunds Assistant
  • Submit a Photo, Win a Prize
  • Write a Review
  • Care Instructions

Each of our products goes through several quality inspections to be sure your item is made to our old fashioned standards of quality, that your order is fulfilled correctly, that the product is clean, securely packaged, and correctly addressed. Despite our best efforts, if there is a problem with your order, we can’t afford to allow our reputation to be tarnished. If we've made a mistake, please contact our customer service department so we can make it right with a free repair, replacement, or refund; and give us the opportunity to learn from our mistake. 

We want to do everything we can to help you find the perfect cushions the first time you order. We've packed our Customer Service directory with resources, information and assistance to offer you the best advice and answer all of your questions. So when you click Add To Cart, you'll be giddy with anticipation, without a doubt.

Our Rewards Program

Earn points for social media follows, newsletter subscriptions, purchases, referrals and reviews. Redeem your points for discounts and free gifts!

Shipping Insurance

Route provides refunds or replacements for shipments stolen from your porch or property (porch piracy); shipping loss or damage. Route is underwritten by Lloyds.

Earn a $10 Rebate

Purchase valances, table runners, lumbar pillows, travel buddies or noodle pillows with your dining chair cushions or rocking chair cushions & earn a $10 rebate.

Gift Cards

Give the gift of comfort to someone you love with Barnett Home Decor Gift Cards and Instant Gifts. Always the perfect size & color!

Fathers Day Giveaway 2019

Fathers Day Giveaway 2019

Win a set of Wilderness Rocking Chair Cushions & other Made in USA Father's Day gifts in the Barnett Home Decor Father's Day Giveaway 2019

Memorial Day Sale 2019

Memorial Day Sale 2019

Now through Memorial Day, all outdoor cushions are on sale, plus save on select indoor cushions with coupon code.

Market Survey: Saddle Stools, Picnic Benches & Bleacher Seats

Market Survey: Saddle Stools, Picnic Benches & Bleacher Seats

Market Survey: Vote in our poll about cushions for saddle stools, picnic benches, and stadium seats

Mother's Day Giveaway 2019

Mother's Day Giveaway 2019

Enter to win a Souvenir Scroll Lagoon Table Runner and other Made in USA prizes in the Barnett Home Decor Mother's Day Giveaway 2019

FAQs - Frequently Asked Questions

Linda, Customer Service Supervisor

We've organized our FAQ's to help you find answers faster. 

What FAQ can I help you find the answer to today?

I'm shopping for home decor and I have a question before I order.I have a question about orders or shipping.I have a question about returns or refunds.

About Us

Our founder insisted on using the highest quality materials and superior construction methods to make a more durable collar pad.

We're proud to uphold our founder's tradition of quality today by making chair pads and rocking chair cushions that last longer.

Learn more about the long and winding history of our company by watching our silent YouTube video.

Our Story

If you didn't find the answer to your questions, I'd be happy to help you! 

Our customer service hours are Monday - Friday, 9:00a-4:30p US EST.

Contact Us