Shopping Assistant - FAQs about our products

Linda, Customer Service Supervisor

On this page you'll find the answers to frequently asked questions about our products.

In This Section

What are the dimensions of the tapered end of the cushion?

The distance between the ties at the rear of the seat cushion is usually about 5" narrower than the front of the seat cushion. The width of the rocking chair back-rest cushion is usually about 2" narrower across the bottom than across the top. 

See more product dimensions and how to measure videos in the Size Guide

Please bear in mind, these items are hand-crafted from pliable materials and the tapered end of the cushion is more variable than the wide end; these estimates are only approximate.

Do you sell cushions with gripper pads?

If you're worried about your cushions moving around we have a better solution for you!

Although your cushions with ties shouldn't move around much once they are securely tied on, if you like gripper style cushions you can get all of the advantages of a gripper with none of the disadvantages by placing a piece of gripper shelf liner, or a silicone trivet under your Barnett cushions.

More information about gripper solutions

Do you sell cushions that aren't tufted?

We manufacturer "flat" pads exclusively for Vermont Country Store. This style of cushion is not tufted and is approximately 1"-1.5" thick, instead of our usual 2.5" thick.

Our flat pads are not filled with latex foam; they are filled with a sheet of polyurethane foam.

See flat pads manufactured by Barnett and sold by Vermont Country Store

Polyurethane cushions are spot clean only, they are not machine washable.

Do you sell bench pads or bench cushions?

We manufacturer bench cushions exclusively for our dealers Vermont Country Store and Sturbridge Yankee Workshop.

See bench pads manufactured by Barnett and sold by our dealers
More information about bench pads and custom sizes

Do you use flame retardant chemicals or fire retardant sprays?

We do not use flame retardant chemicals in our products; we do not use fire retardant sprays on our products.

View our blog post for families who are concerned about what kinds of chemicals are used in home decor products

Do not expose items to open flame or smoldering heat such as lit cigarettes.

Do you use all natural latex?

Our latex foam is a blend of natural and synthetic latex sourced from a US supplier. We do not use memory foam in our products.

View our blog post for families who are concerned about off-gassing & chemicals used in home decor products
More information about latex foam fill

Are your products treated with any stain-resistant or water-resistant treatments?

We do not treat our products with any stain-resistant or water-resistant chemicals.  Some of our fabric suppliers treat their fabric with a product similar to Scotchguard before they ship the fabric to us.

If you wish to avoid exposure to products that have been treated for stain-resistance you can:

View our blog post for families who are concerned about what kinds of chemicals are used in home decor products
More information about treating your purchase with a stain-resistant treatment such as Scotchguard at home

What are the Care Instructions? How do I wash Barnett brand cushions?

Most of our items are machine washable, but please check the care label on the product or on the Specifications tab of the product page to confirm that your item is machine washable before washing. Click the Care Instructions button below for detailed care instructions on how to wash or clean each of our product styles.

View Care Instructions for each item type

Where can I find information about the fabric content? How do I know if it is 100% Cotton (etc)?

The fabric content is listed on each product page on the Specifications tab, or on the product label sewn into the product.

How do I know if the item is safe to use outdoors?

If the item is safe to use outdoors, "indoor/outdoor" will be listed on the Specifications tab on the product page, or on the care label sewn into the product.

Try Smart Search "Use" filter setting "Indoor/Outdoor Only" to shop for items that are safe to use outdoors

Linda, Customer Service Supervisor

If you didn't find the information you were looking for, I'd be happy to help you by phone, emal or live chat!

Our phone support hours are Monday-Friday, 9:00a-4:30p US EST.

Contact Customer ServiceTake me back to the main Customer Service Page