Why request a sample before ordering online?
Some things can't be discovered online. How will this color actually look under the lighting in my kitchen? Will my spouse think it feels too firm or too soft? If I get the extra-thick cushion will I sit too high at the table? If my chair is between the size Standard and the XL, which size would look better on it? That's why we developed the Try It Before You Buy It program.
The sample cushion will be randomly selected from our supply of retired photo samples; you won't get to choose the fabric pattern or color.
The sample cushion is yours to keep. Use it for your desk chair, as a pet bed, or give it to a an elder or a student who would appreciate a more comfortable seat.
The sample cushion is free, just pay shipping and handling. Contact Customer Service to get a coupon code for $24.90 off your sample cushion plus 5 free fabric swatches.
The paper fitting template contains an actual-size diagram of our rocking chair cushions in size Standard or XL.
Request up to 5 free fabric swatches to check the color or texture of the fabric options.
Request a sample dining chair cushion to try the comfort of a latex foam chair pad.
FAQs - Frequently Asked Questions
Because these sample cushions are not general merchandise and supplies are limited, we randomly choose a cushion for you from our supply of retired photo samples.
You can try out the feel and fit of the cushion from the sample. We will provide fabric swatches of your chosen fabric so you can try out the appearance.
Please contact Customer Service to request the coupon code to receive a free sample cushion when you pay shipping and handling.
Contacting a Customer Service agent helps us prevent abuse of the program. Sample cushions are provided with the understanding that the customer intends to purchase a set of cushions for their rocking chair, dining room or kitchen table.
You can certainly buy the cushions you want and return them, but, you would be responsible for paying the return shipping and you would not receive a refund of your original shipping cost (Returns Policy).
You may be surprised to learn that this is the standard returns policy for most home decor items on Amazon, Wayfair, Houzz, and other major online retailers.
Our Try It Before You Buy It program is intended as a fair compromise to help our customers avoid the cost and inconvenience of a return, since we aren't big enough to be able to afford to offer free returns.
Due to state and federal labeling, sanitation and licensing requirements, we do not sell used cushions.
The cushions in the TRY IT BEFORE YOU BUY IT program are photo samples and design prototypes. They have been handled by photographers and designers, but they have not been used by consumers.
They may show some minor scuffs or cosmetic flaws. Supplies are limited. They are provided as samples only; they are not general merchandise.
After you try the cushion, we're sure you'll love it! Your family can fight over who gets the sample cushion for their desk chair, or you can give it to your cat or dog for a pet bed.
We're not offering return shipping on these samples, and we doubt you would want to pay return shipping to send it back to us, so if you don't want to keep it, we suggest that you give it to a friend, coworker or family member. You can even give your friend free shipping if they decide to place an order.
When you use the Try It Before You Buy It coupon code at checkout, you will receive one sample cushion and up to 5 fabric swatches for free, just pay shipping and handling for the cushion.
Visit the Fabric Swatches Page to add up to 5 fabric swatches to your shopping cart, add the sample cushion to your cart, enter the coupon code at checkout, and complete your order.
Fabric swatches are usually about the size of an index card, but they may be smaller for solid color fabrics or bigger for large prints. They are made from leftover fabric pieces and will have unfinished edges.
Terms & Conditions
Offer limited to one sample cushion per customer, first time customers only. Sample cushion fabric color and pattern are assorted and randomly selected. While supplies last. Sample cushions are non-returnable.