Meet the people who make Barnett Home Decor
We call Linda "Eagle Eyes" because she can spot the tiniest fabric flaw from a mile away. She trains her crew to check your items for over 30 points of quality before they even get stocked on the shelf, then to check them again before they go out the door. And if you ever need help with an order, just hearing her answer the phone will brighten your day.
Linda was such a delightful and helpful person. She was very patient and wanted me to acquire what I needed. She took time with me. If she represents all of your customer service your company deserves an A+. Thank you Linda.
Betty Lou K. | Sugarloaf, CA
Linda was the most helpful and personable individual possible. She went out of her way to service my order. The best customer service I have ever encountered! Thank You!!
Diana S. | Rancho Murieta, CA
Linda was so wonderful and accommodating to my request after I made a mistake on my order.
Julie R. | West Hills, CA
Barbara's been running the ship for 35 years. With power comes privilege: She gets to pick the fabrics! The only thing more fun than selecting designer fabrics is putting them together to make fashionable coordinates. Check out "Our Story" for more fun facts about Barbara's career as our company President.
I was looking for a reasonable cost better quality cushion for a rocker so I could give my rocker to my niece as a baby gift for her first born child. What I got was a very cost efficient superior product. Bought a cushion set in the clearance section and I am thrilled with what I found. Looked long and hard for an acceptable product. So excited I found this company. I will be purchasing much more in the future. It was easy for the ordering process and when I saw the quality I was thrilled. American made that is such excellent quality. This was a huge find for me!! I will be telling all my friends about this!!...This was an amazing thrill to me!!! Thank you so much for being so wonderful high quality!!!! Woman owned and American made. Love that!!!
F. Graves | Lakeland, FL
Great first experience! I had questions that were promptly answered, received a sample in a timely fashion. Great selection of fabrics. LOVE the chair pads I finally chose, excellent quality fabric, filling and construction. Will recommend to all!!!
D. Mulder | Harbour Springs, MI
If you ever need to know the difference between Modern & Contemporary design, our walking encyclopedia can tell you. Whether you're looking for the perfect mid-century style chair pad for your Dansk dining table or the perfect table runner to pair with your vintage Fiestaware collection, Melissa will know exactly what you're looking for.
Melissa took my order over the phone and couldn't have been nicer and more helpful! I received my shipment in a timely manner and in perfect order and condition. I will order again and recommend to others. Thanks very much!
Patricia W. | Atlanta, GA
Melissa and Linda were very helpful. Melissa took me through a number of options when my first choice was unavailable. She came up with great suggestions based on my choices. You are lucky to have both of these employees.
Nancy B. | Nantucket, MA
[Melissa] answered the phone and assisted me -made my day. My experience was EXCELLENT! Thank you all.
Stacey B. | Melrose, MA
Drashon is our lead Customer Service Representative. Shon trains his crew to get your order out faster than your expected delivery date! He would be happy to look up your order status, answer your questions or help you with a return, just give him a call!
I purchased yardage from Barnett Home Decor Company...It arrived within days of my order, the email notifications regarding shipping and arrival were helpful. I especially appreciate Drashon who arranged for the fabric to be sent to me, (even sending me pictures of the fabric to be certain it was the correct one) and I especially appreciate his follow through by calling me back to make sure everything was OK, thank you Drashon.
Marsha L. | Franklin, NC
On October 21 I ordered two black ticking dining chair pads. I was concerned about the color. It did have a greenish hue to it on my screen. The young man I spoke to assured me that it was definitely black.
They arrived sooner than expected and true to his word, they are black. I am so pleased with the quality and the promptness with which they arrived.
Thank you so much. Please thank "Shon" too.
Judi J. | Annapolis, MD
Brittany is our new Marketing Assistant. She works hard to get your swatch requests out within 48 hours and helps with new product photography. She has a keen eye for design and we can't wait to see her Pinterest boards!
Barnett was out of fabric for the cushions I needed. They sent an email saying they would send me a swatch of new fabric
when available, which they did. This was above and beyond!
They really cared to help meet my needs. Working with Brittany was a pleasure, very professional.
| Lafayette, LA
I have never known a company with such professionalism from the customer service person who gave the swatch to the excellent shipping experience - your products are just excellent and made in the USA!!!
P. Rowe | Vero Beach, FL
We're excited to welcome Taz to our CSR team! She comes to us with great customer service skills and home decor savvy. She's learning the ropes really fast!
Taz is up to any task we throw her way and she's so fun to work with. I asked her to help me find topics and photos for our Thanksgiving design inspiration blog post and her taste is impeccable! Our customer service reps in training have to pass a test on product knowledge before they're certified, and she hasn't been with us long enough to sit for her test yet, but I know our customers are going to love her when she starts taking phone calls and chat requests!
Melissa M. | Macon, GA
Taz has been a big help around the office, especially with getting our shipping labels ready for our mail order catalog customers. She's a quick learner and has a great can-do attitude. I'm glad to have her on the team!
Scott R. | Macon, GA
Watch Our Story to learn about the 128 year history of our company, with surprising facts and fun images from our archives.
Our founder insisted on using only premium quality materials and superior construction methods to make a more durable product. Learn how we uphold this 128 year old Tradition of Quality today.
Browse our product styles, with tips on selecting the right size, dimensions, and "how to measure" videos.
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Get it straight from the horse's mouth. Read testimonials and reviews with customer submitted photos.